Terms of Service

1. What this site is (and is not)

rackprismlab.com provides vacation planning and recommendation content. We help you organize trips, but we do not operate as a direct seller of travel inventory (for example, specific hotel-room allocations, airline tickets, or other merchant offers) through this site.

Any trip options, prices, or availability shown are for planning and may be obtained or fulfilled by third parties. If you proceed with a booking or purchase elsewhere, that transaction is subject to the third party’s terms.

2. Acceptable use

• You agree not to misuse the site, interfere with its operation, or attempt unauthorized access.
• You agree to provide accurate information when contacting us.
• You agree not to use the site for unlawful purposes.

3. User content and third-party links

If you submit messages or materials through the site, you retain ownership of your content, but you grant us the right to use it to respond to your request and operate the service.

We may provide links to third-party resources. We are not responsible for third-party sites or their content, policies, or services.

4. Disclaimer of warranties

The site is provided “as is” and “as available.” We do not guarantee that content will be error-free, complete, or suitable for any particular purpose. Travel conditions and availability can change.

5. Limitation of liability

To the maximum extent permitted by law, rackprismlab.com and its officers, employees, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data, arising from your use of (or inability to use) the site.

Nothing in these Terms limits liability that cannot be limited under mandatory applicable law in Ukraine.

6. Distance-contract and consumer information (Ukraine)

If you submit requests online, any resulting transaction may be conducted as an electronic/distance interaction under Ukrainian rules applicable to consumer protection. The terms that apply to any purchase, including cancellation rights and return/refund procedures (if any), depend on the seller and the specific offer or order.

We encourage you to review the seller’s terms before paying.

Legal basis: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

7. Electronic commerce notice (Ukraine)

If you contact us or place an online request, the following provider identification and contact details apply:

Legal basis: Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII.

8. Personal data processing (overview)

When you submit a contact form or otherwise provide personal data, we process it to respond to your request and to administer the service. We provide disclosures at the point of data collection and maintain a privacy policy that explains data subject rights.

Legal basis: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

9. Cookies and tracking

We use cookie/tracking technologies only with an affirmative user choice for non-essential cookies. Your consent is recorded and controls are consistent with our privacy disclosures.

10. Changes to these Terms

We may update these Terms from time to time. The effective date will be shown at the top of this page. Continued use after changes means you accept the updated Terms.

11. Contact

If you have questions about these Terms, contact us:

Email: contact@rackprismlab.com • Phone: +380 670 544 9140